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Note : The English version of the website of the Agency contains only a part of the information that is available in the French and the Dutch version of the site.



 
 

Call center for consumers


 

The “call centre” has been set up for consumers. They may contact this centre to ask questions or to file complaints related to the quality or the safety of food.



 
There are several ways to contact the call center :
   
 
  • E-mail: pointcontact@afsca.be
  • Tel.: +32 800 13 550 Monday to Friday from 9.00 am - 17.00 pm.
  • Fax: +32 2 211 82 60
  • AFSCA-FAVV - Point de contact
    FOOD SAFETY CENTER, local 08/818
    Boulevard du Jardin Botanique 55
    B-1000 BRUSSELS
    Plan of access
   
Do you have a question concerning the quality and the safety of food ?
Do you want to file a complaint ? 
Click here


Our task is to preserve the safety of the food chain and the quality of food in order to protect the health of humans, animals and plants.

Printable version   |   Last update on 20.04.2010   |   Top of the page


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